One factor that actually sets a great Frederick landlord apart from the rest is going the extra mile to make move-in as easy as possible for your tenant. Therefore, it’s imperative to welcome your tenant to their new rental home and provide them with the essential information to guarantee a flawless transition. By offering move-in tips for your tenants, you can begin building good relations and great communication from the beginning, as well as indicating that you think about your tenant’s comfort and well-being. When a tenant thinks that their landlord cares a lot about them, they are much more inclined to work harder into keeping their rental home clean and in good condition. It’s a win-win!
Send a Welcome Letter
When tenants move into a new rental home, there are several things they must know to settle in easily. However, occasionally, little things get lost in the chaos of the move. On that account, it is advisable to create a welcome letter for your tenant with the necessary information they will need.
As an illustration, lots of tenants need to set up utilities in their name when they move into a new rental home. This is the kind of information that could be time-consuming and frustrating to figure out on their own. Preferably, include a list of the local utility providers and their contact information in your welcome letter. You can also indicate which day garbage pick-up falls on and any other relevant information. Presenting this information to your tenant is a little thing that they will appreciate very much.
It’s also imperative to incorporate a move-in checklist where the tenant can document the property’s current condition. This is beneficial to refer to at the end of the lease when you’re preparing the home for the next tenant, and it will ensure that your tenants feel protected that their deposit won’t be charged for damage that they don’t commit.
It’s In the Mail
Another significant information a tenant will need to know is how to obtain a mailbox key, if one is not granted to them, and where the mailbox is located. While other properties have mailboxes placed in the yard, others may have locked mailboxes down the street or even at a distance from the rental property itself. To prevent forgetting this essential data, proceed and enter it in your welcome letter so that your tenant doesn’t need to waste hours locating information about the mail delivery service at their new address. Even better, consider listing the website for the US Postal Service’s address change tool. Even though your tenant may obtain this information themselves, why not prove to them that you are thinking about their needs even before the queries occur?
Getting In Touch
Ultimately, if your lease documents don’t already do so, make sure to describe fully how your tenant can catch you, what the expected response time is, and how they have to pay rent and report maintenance issues. Even though you put these instructions in your lease, it is helpful to copy them into your welcome letter, too. Lease documents can be daunting for other tenants, who may not understand where to look or how to read them. In actuality, it is advisable to have information tenants will regularly use in more than one place for a quick guide. Tenants are far more willing to follow your communication preferences and pay their rent promptly when they are aware of what to do and grasp the expectations well.
Since move-in day can be chaotic, consider mailing your welcome letter and information at least a week before that day arrives. That provides your tenant time to thoroughly read the information and get prepared in their new rental home more easily.
Good tenant relations are an essential aspect of effective property management. But it can also be a timewasting activity that takes time away from other things. Why not let the Frederick property management professionals do it for you? At Real Property Management Metro, we make tenant relations a top priority. To learn more about this and the other great services we offer, contact us online today!
We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. See Equal Housing Opportunity Statement for more information.